Can Strapi be used for creating multiple personalisation variants of content?

Yes, you can use Strapi variants to tag content for specific user segments. By filtering in your frontend based on user profile data or behavior, and leveraging a CDP as you scale, you can deliver highly personalized experiences.

What's involved in migrating from legacy CMS to Strapi headless CMS?

The simplest method is using our AI scraper, which automatically performs 50% - 60% of the migration, including media and redirects, tailored to your organizational requirements.

What is Strapi Enterprise?

Strapi Enterprise is a self-hosted, open-source headless CMS designed for large-scale organizations. It offers advanced security features like RBAC and SSO, audit logs, and premium support for high compliance and scalability.

Is Strapi Cloud the same as the self-hosted version?

For the most part, they are the same. However, Strapi Cloud has limitations regarding direct server access, storage, bandwidth, and custom infrastructure configurations compared to the self-hosted version.

What databases does Strapi support?

Strapi supports PostgreSQL, MySQL, MariaDB, and SQLite.

Can Strapi integrate services such as Azure EntraID B2B and B2C?

Yes. We use Microsoft Graph and OAuth to enable customer role access. Strapi also supports other providers such as AWS and Google.

Does Tedix provide support and managed hosting?

Yes. Tedix provides dedicated support services with SLAs and offers managed hosting solutions on secured servers or within your own infrastructure.

Can Strapi be used for mobile apps?

Yes. Strapi is ideal for mobile app content management, offering security-first features and a framework that enables quick backend development.

How does TEDIX Managed Cloud differ from official Strapi Cloud?

While official Strapi Cloud provides managed platform hosting, it functions as a standardized SaaS product without hands-on code governance or site reliability engineering: Official Strapi Cloud: Provides raw container hosting, but does not write custom plugins, optimize your PostgreSQL queries, resolve custom frontend cache invalidations, mentor your internal developers, or provide contractual P1 emergency SLAs with invoice credits. TEDIX Managed Cloud: A bespoke, turnkey managed service. We handle compute provisioning, Cloudflare Enterprise edge routing (sub-150ms cache invalidation), database clustering, ongoing dependency upgrades, custom plugin hardening, and our autonomous SEO/AEO/GEO discovery engine under a single predictable retainer.

What frontend frameworks and decoupled architectures do you support?

We are completely frontend agnostic. Strapi's primary advantage is headless freedom. We manage, scale, and optimize Strapi API delivery whether your presentation layer is built on: React Ecosystem: Next.js (App Router / Pages), Remix / React Router. Vue Ecosystem: Nuxt 3, Vue.js SPAs. Edge & Static Engines: Astro.js, SvelteKit. Mobile & Omnichannel: React Native, Flutter, native iOS/Android, and point-of-sale (POS) systems.

Why should we choose TEDIX over vendor-direct Strapi Enterprise Support?

Vendor-direct support operates as a passive ticket desk: they diagnose whether a bug exists in the core Strapi codebase, but do not touch your custom code, database queries, cloud infrastructure, or frontend integrations. TEDIX is an embedded engineering partner: We work directly inside your Git repositories and cloud environments. We provide developer pairing and architectural mentoring for your internal engineering team (e.g., advising on Strapi lifecycle hooks, custom controllers, and query optimization). We actively monitor your live user funnels with 60-second synthetic polling. We take commercial and operational accountability for your entire decoupled ecosystem—from database to CDN edge.

How does the <15-minute P1 Emergency SLA work in practice?

Our monitoring infrastructure runs automated synthetic transactions against your critical Strapi REST and GraphQL endpoints every 60 seconds. If an anomaly, 5xx spike, or downtime event is detected—or if your team escalates a critical outage—an automated PagerDuty trigger alerts our on-call Site Reliability Engineers immediately. A senior engineer acknowledges and begins active remediation within 15 minutes, 24/7/365. This commitment is contractually backed by direct invoice service credits (up to 35% credit) if monthly availability dips below 99.9%.

Can our internal engineering team continue building features while TEDIX manages the platform?

Absolutely. This hybrid collaboration model is where our clients see the highest velocity (as demonstrated with CouriersPlease). Your in-house engineers remain focused on shipping business features and customer-facing UI on your frontend (e.g., Nuxt.js or Next.js). TEDIX handles core Strapi upgrades, security patching, query optimization, architectural RFC reviews, and automated CI/CD deployments. We eliminate backend friction so your team can build faster with confidence.

How does the quarterly hour rollover work?

Unlike traditional agencies where unused retainer hours vanish at the end of each month, TEDIX operates on a quarterly rolling cycle. If your plan includes 7 hours per month (21 hours per quarter) and you only use 2 hours in Month 1, the remaining 5 hours roll automatically into Month 2. Accumulated hours reset at the end of each quarter to ensure engineering capacity planning without backlogs, giving your team predictable resources around major launch windows.

What is the difference between SEO, AEO, and GEO?

EO (Search Engine Optimization): Targets traditional search algorithms (Google, Bing) by focusing on server-side rendering (SSR), Core Web Vitals, crawl budgets, metadata, and backlink authority. AEO (Answer Engine Optimization): Optimizes content to be extracted directly by conversational search engines (Perplexity AI, ChatGPT Search, Google AI Overviews). It relies on rich JSON-LD knowledge graphs (Organization, LogisticsService, LocalBusiness, FAQPage) so AI models parse canonical operational facts without hallucinating. GEO (Generative Engine Optimization): Structures your platform’s entire information architecture for generative AI ingestion—including dynamic /llms.txt and semantic entity clustering that makes your brand the preferred citation during multi-step conversational queries.

What is /llms.txt and why is it essential for modern Strapi platforms?

/llms.txt is an emerging web standard (similar to robots.txt or sitemap.xml) specifically formatted in clean markdown for Large Language Models and AI search agents. TEDIX builds automated pipelines inside Strapi that dynamically generate and maintain your site's /llms.txt and /llms-full.txt files. This gives AI engines structured, zero-noise context regarding your service specifications, pricing rules, operating locations, and canonical documentation, ensuring your platform is accurately cited across ChatGPT, Claude, and Perplexity.

Do your autonomous AI agents make unreviewed changes to our live site?

No. Human-in-the-loop governance is strictly enforced. Our autonomous agents continuously crawl, audit, and extract intelligence (identifying keyword cannibalization, content gaps, schema regressions, or UX drop-offs). However, actionable content patches, FAQ expansions, and schema adjustments are generated as draft proposals within Strapi. Your editorial team or our engineers review and approve changes before they are published to production.

How does social listening and sentiment analysis link to our Strapi CMS?

Customer feedback across social media, review platforms, and forums directly reflects operational friction. Our sentiment engine monitors brand mentions, categorizes sentiment (positive, neutral, negative, urgent), and surfaces recurring customer pain points (e.g., parcel pickup confusion, checkout issues, booking questions). We connect these insights directly into your digital roadmap—generating ready-to-review Strapi FAQ clusters, localized copy patches, and UX adjustments that resolve customer friction before it harms conversion.

How do you track our brand's "Generative Share of Voice"?

We benchmark how frequently—and in what context—your brand appears in generative search answers compared to your primary competitors. Using automated prompt swarms across ChatGPT Search, Perplexity AI, Google AI Overviews, and Claude, our monthly intelligence dashboard tracks: Citation Frequency: How often your domain is cited as the source link. Entity Accuracy: Whether the AI engine accurately quotes your current pricing, service areas, and SLAs. Sentiment & Recommendation Rank: Whether your brand is recommended as the first-choice solution for high-intent commercial queries.

What is the typical onboarding timeline?

Onboarding typically spans 2 to 3 weeks: Week 1 (Access & Telemetry Audit): Granting least-privilege repository and cloud access; deploying 24/7 synthetic monitors and DataForSEO crawling pipelines. Week 2 (Architectural & Security Hardening): Reviewing Strapi database indexes, clearing technical debt, and configuring staging CI/CD workflows. Week 3 (Full SLA Cutover): Activating <15-minute P1 emergency escalation, establishing developer communication channels (Slack/Teams), and scheduling the first monthly growth sprint.

ENTERPRISE STRAPI CMS RELIABILITY & AUTONOMOUS DISCOVERY ENGINE

Enterprise Managed Strapi CMS. Your Cloud or Ours. 24/7 SLAs. Autonomous SEO, AEO & GEO Built-In.

Contractual 99.9% Uptime & 24/7

Solutions that deliver

Beyond "keeping the lights on." TEDIX hardens, patches, scales, and mentors your team across Strapi v4/v5 and modern decoupled frontends (Nuxt.js, Next.js, Astro, Sveltkit and more...). Paired with our 24/7 synthetic telemetry and contractual <15-minute emergency SLAs, we embed an autonomous multi-agent growth engine that continuously optimizes your brand for traditional search engines (Google, Bing) and generative answer engines (ChatGPT Search, Perplexity AI, Google AI Overviews, Claude, Apple Intelligence).

Trust & Performance:

< 15 Min — 24/7/365 Emergency P1 Response SLA
99.9% — Contractual Uptime SLA with Direct Invoice Service Credits
1st in APAC — Official Certified Strapi Solutions Partner
Dual Hosting Models — In-VPC Azure / AWS / GCP or 100% Turnkey TEDIX Edge
Autonomous AI Agents — Continuous DataForSEO, AEO Knowledge Graph & /llms.txt Workflows
Hybrid Team Enablement — Mentoring & Code Reviews for In-House Engineering Teams

INFRASTRUCTURE FREEDOM

Operate Strapi Where Your Governance, Compliance, and Security Demand

Model A: In Your Cloud (Client-Managed Infrastructure)

Ideal For

Large enterprise brands, regulated industries, national logistics carriers, and teams with existing corporate Microsoft Azure, AWS, or GCP commitments.

How It Operates

Strapi CMS, databases (Azure Database for PostgreSQL / AWS RDS), caching layers, and deployment pipelines remain 100% inside your corporate cloud tenant. TEDIX operates directly inside your environment as your external Solutions Architect and SRE reliability team.

Security

Enterprise-grade roles, permissions, and self-hosting capabilities for total data sovereignty and control.

Private Tenant Isolation

Strapi, Redis/ElastiCache, and PostgreSQL execute inside your private subnets with sub-millisecond API response latency.

Zero Cloud Markup

All compute, database, and bandwidth outgoings bill directly to your corporate cloud subscriptions.

Living Runbooks & Non-Lock-In

Complete Terraform/Bicep pipelines, Docker runtimes, and architectural diagrams maintained so you retain full operational independence.

Hybrid Team Enablement

While your in-house team drives frontend feature updates (Nuxt.js / Next.js), TEDIX manages core patching, database query tuning, and code reviews.

Zero DevOps Overhead, High-Availability Edge Delivery & Hands-Off Peace of Mind

Model B: TEDIX Managed Cloud (Turnkey Edge Infrastructure)

Ideal For

Lean technical teams, marketing-led platforms, and scale-ups wanting enterprise Strapi performance without managing server infrastructure.

How It Operates

TEDIX provisions, orchestrates, scales, and maintains your entire Strapi CMS backend, database clusters, global media CDNs, and API caching layers on dedicated, hardened enterprise edge infrastructure.

Zero Infrastructure Headaches

No cloud consoles to configure, no IAM permissions to audit, and zero operating system patch cycles for your internal staff.

Single Predictable Invoice

Transparent monthly subscription bundling compute, database failover clustering, automated offsite backups, engineering hours, and SRE monitoring.

Sub-150ms Global Tag Invalidation

Instant edge cache invalidation across Cloudflare / Fastly networks upon any content publish event.

Clustered High Availability

Multi-AZ failover configurations, automated hourly snapshots, and comprehensive DDoS mitigation.

SEARCH & BRAND PERCEPTION ARE EVOLVING

Dominate Search Algorithms, Generative Answer Engines, and Customer Sentiment Simultaneously

Customer discovery and brand trust are experiencing a fundamental shift. In addition to traditional search engines (Google, Bing), commercial buyers, parcel shippers, and consumers source recommendations and make purchase decisions directly inside Generative Search and Answer Engines (ChatGPT Search, Perplexity AI, Google AI Overviews, Claude, Apple Intelligence). Concurrently, customer sentiment across social networks and review platforms directly influences conversion and LLM citation trust. Standard static SEO retainers are obsolete. TEDIX embeds an Autonomous Multi-Agent Growth & Intelligence Engine directly into our Managed Strapi SLA, utilizing real-time DataForSEO telemetry, continuous web-crawling agents, and sentiment listening pipelines to continuously inspect, refine, and ground your platform.

The Four Pillars of the Continuous Improvement Package

1. Traditional SEO (Search Engine Optimization)

Technical Rendering Hygiene: Continuous audits of server-side rendering (SSR), dynamic pre-rendering, and hydration across Nuxt.js / Next.js frontends.
Core Web Vitals & Latency Governance: Continuous performance profiling targeting Google's thresholds: LCP < 2.5s, CLS < 0.1, INP < 200ms.
Crawl Budget & Taxonomy Health: Programmatic XML sitemaps, canonical tags, automated 301 redirect validation, and elimination of 4xx/5xx crawl regressions.

2. AEO (Answer Engine Optimization)

Entity & Knowledge Graph Structuring: We inject rich JSON-LD schemas (Organization, LogisticsService, PostalAddress, LocalBusiness, FAQPage) directly into Strapi models to ensure knowledge engines clearly map your capabilities.
Canonical Fact Grounding: Structuring pricing schedules, operating hours, service boundaries, and commercial specifications so generative AI models extract accurate, non-hallucinated operational facts.
Direct Citation Optimization: Engineering entity relationships that compel conversational interfaces (Perplexity, ChatGPT Search) to source and link your domain as the primary citation.

3. GEO (Generative Engine Optimization) Programmatic /llms.txt & /llms-full.txt Generation: Dynamic pipelines that synthesize site-wide Strapi content into standardized markdown manifests designed specifically for AI crawlers. Semantic Entity Clustering: Mapping conversational search intent (e.g., "What is the fastest national freight provider for commercial pallets in Melbourne?") and populating Strapi content repositories to match LLM training patterns. Generative Share of Voice Tracking: Monitoring how often your brand is recommended across leading LLMs versus major market competitors.

4. Social Monitoring & Sentiment Analysis (Brand Connection)

Continuous Brand Listening: Automated tracking of brand mentions, customer questions, and competitive comparisons across public social channels, community forums, and major review platforms.
Natural Language Sentiment Profiling: Machine-learning sentiment categorization (positive, neutral, negative, urgent) surfacing customer sentiment trends over time.
Friction Diagnostics & Customer Connection: Identifying recurring customer pain points (e.g., parcel pickup confusion, checkout issues, booking friction) and turning them into actionable Strapi FAQ updates and UX improvements.
Data-Backed Commercial Decisions: Giving executive teams objective sentiment metrics to inform marketing messaging, operational service adjustments, and digital feature priorities.

FULL-SPECTRUM CMS RELIABILITY

Engineering, Governance, and Proactive SRE Under One Retainer

What's Included in Every SLA

Pillar 1: Strapi CMS Governance & Security Hardening

Core & Plugin Lifecycle Updates: Safe staging evaluation, regression testing, and production deployment of Strapi minor releases, security patches, and community/custom plugin updates.
Automated Dependency Auditing: Continuous npm audit and vulnerability scanning to remediate upstream Node.js library risks before they become exploits.
Database & Query Optimization: Regular health audits of PostgreSQL database queries (on Azure, AWS, or TEDIX Cloud) to eliminate slow endpoints, missing indexes, or connection pool bottlenecks.
Container & Compute Profiling: Memory leak diagnostics, Node.js event-loop profiling, and environment variable tuning.

Pillar 2: 24/7 Availability & Synthetic Health Monitoring

60-Second Synthetic Polling: External synthetic probes querying critical Strapi REST/GraphQL API endpoints, media upload buckets, and token authentication gateways every minute.
Telemetry & Latency Alerting: Automated threshold alerts triggered by Time to First Byte (TTFB) degradation, 5xx server errors, or memory spikes routed directly to TEDIX on-call engineers.
Incident Root-Cause Analysis (RCA): Formal post-mortems provided for any P1 or P2 incident, documenting technical causes and preventative structural adjustments.

Pillar 3: In-House Team Enablement & Mentoring

Architectural Pairing & Code Reviews: Dedicated consulting sessions with your internal frontend and full-stack developers covering Strapi lifecycle hooks, custom controllers, middleware, and efficient data-fetching patterns.
RFC & Solution Reviews: Reviewing proposed data models, third-party logistics/booking integrations, and webhook pipelines prior to production release.
Upgrade Governance: Keeping your custom plugins and extensions aligned with Strapi v4/v5 upgrade paths to prevent architectural debt.

Pillar 4: Multidisciplinary Hour Allocation & Quarterly Rollover

Flexible Engineering Capacity: Retainer hours can be flexibly deployed across Strapi updates, developer mentoring, SEO schema injections, /llms.txt extensions, or UX layout fixes.
Quarterly Rollover Protection: Unused hours within a month automatically roll forward into subsequent months of the same quarter, giving your organization flexibility around release cycles without capacity waste.

Make confident technical decisions.

Let's discuss how a headless architecture can accelerate your growth.

LET'S CHAT 

CONTRACTUAL PEACE OF MIND

Rigorous SLAs Backed by Financial Credits

Dual-region business hours covering Australia (8:30 AM – 5:30 PM AEST) and USA Eastern Time (9:00 AM – 5:00 PM ET), backed by continuous 24/7/365 automated synthetic monitoring and emergency escalation.

Severity Level

Definition & Business Impact

Target Response (Acknowledgment)

Target Resolution / Workaround

P1 — Critical

Total System Outage. The Strapi CMS API is completely offline, blocking frontend site rendering, customer bookings, or tracking operations.

< 15 minutes (24/7/365)

< 2 Hours

P2 — High

Major Feature Impairment. Core Strapi functions failing (media uploads locked, authentication gateway failing, webhook integrations broken), but site remains partially up.

< 1 Hour (Business Hours)

< 8 Hours

P3 — Medium

Minor Functional Issue. Non-critical bug, staging/dev environment issue, minor admin panel UI glitch, or non-urgent API latency.

< 4 Hours (Business Hours)

< 24 Hours

P4 — Low

General Inquiries & Growth. Content modeling advice, general consulting questions, SEO/AEO recommendations, or scheduled backlog tasks.

< 8 Hours (Business Hours)

Scheduled in Work Queue

Elevate Your Strapi Platform Into a Resilient, AI-Visible Growth Engine

Speak directly with our Solutions Architects and Head of Digital. Whether inside your corporate Azure/AWS cloud or on TEDIX managed edge servers, we guarantee enterprise reliability, team empowerment, continuous discovery, and real-time sentiment intelligence.

Make confident technical decisions.

Let's discuss how a headless architecture can accelerate your growth.

LET'S CHAT 

FAQ's

Yes. Our In-VPC Management Model is engineered specifically for regulated brands, logistics operators, and enterprises with existing cloud agreements. Your Strapi backend, PostgreSQL databases, and Redis clusters remain 100% inside your private tenant. TEDIX operates as your external SRE and Solution Architecture team with least-privilege IAM access. All cloud infrastructure costs bill directly to your corporate cloud accounts with zero agency markup, and you retain complete data sovereignty with zero vendor lock-in.